The future bank from Citi group is now live at New York’s Union Square. Why i said future is because it is different from the rest.
There you will be seeing six interactive sales walls with touchscreen capabilities, instead of paper brochure. Instead of using deposit envelopes, there you can use enhanced-image ATMs to deposit checks . And customers can use a 24/7 video chat in the ATM lobby for any help.
Customers can access free Wi-Fi (in a private seating lounge if they are Citigold customers), and “media walls” display news, weather, can accesses a special Foursquare feed and information about Citibank.
Similar branch of citi may be soon seen at San Francisco, Washington D.C., Los Angeles and Chicago.